Thanks so much for purchasing a loyalty pass! The loyalty laminate (which will give you access to the viewing area as well as the other loyalty perks) will be available for you to pickup at one of the two (2) Wristband Customer Service locations AT THE FESTIVAL. Both of these locations are actually at the festival, in the campgrounds, (not the offsite box office). These pickup locations will be clearly identified on the map that you will receive once you enter Sunshine Grove. We will also send you an email in advance of the festival with ALL instructions and information for loyalty ticket holders that will include a map of the festival that pinpoints the exact locations you may pick up your laminate.
Loyalty Laminates will NOT be available for pickup at the off site Box Office.