Wristband activation instructions will be sent with your wristband when it arrives in the mail closer to the festival date.
If you have ordered more than one wristband, assign a wristband to each of your festival buddies and have them each create a new account with their information before arriving at the festival. Please do NOT register someone else’s wristband for them. This helps us track your unique wristband in case it gets lost or damaged.
Wristband registration protects you in case you lose your wristband, it is stolen, it is damaged or it simply stops working. Only the person who registers their wristband or the original purchaser can be issued a replacement wristband. If your weekend requires a visit to one of our Wristband Customer Service locations, you can be assured that registering your wristband will make troubleshooting quick and easy.
Where can I find my wristband’s unique 8-character code?
The unique 8-character code needed to register your wristband can be found on the back side of the plastic RFID chip saddle.